We understand at Circuit Coatings that good service doesn’t stop when the parts leave our facility. Occasionally issues may crop up during product install or secondary operations, and as a business we stand ready to support your needs.
Dedicated MP&L Department
Our dedicated team of highly skilled staff are able to support your business needs with material planning and logistics, from the receipt of your purchase order right through to the collection of your completed work.
Along with our own internal systems, we also confidently run other customer unique systems on site, which integrate MRP actions with shipping actions such as raising and posting ASN’s. We are able to offer all of our customers varying levels of support in this area, to suit their needs.
We have a time served, in depth, knowledge of the industrial, automotive, light commercial, architectural and agricultural sectors and the service expectations within them. Our staff have all of the skills and knowledge necessary to support any level of business and customer, and their individual needs – no matter how complex.
We offer a full bar coding and QR coding option to our customers, particularly for those running RF systems within their facilities, to enable full traceability of the whole process from door to door.
Product tracking through the facility and process, along with other process related support documentation are available to all of our customers for full transparency throughout the coating journey.
Circuit Coatings have numerous large under cover storage areas or warehouses on both sites, allowing us to safely and neatly store all of your raw product, empty racks, pallets or finished product, treating it as if it were our own.
Each project is designated a specific and defined storage area to suit the needs of the project, ensuring that anything on site is stored in a correct and orderly fashion.
We operate FIFO and other internal systems to ensure the flow of material is always exactly as it should be at all times, and provide our customers with daily stock take reports amongst other requirements, to ensure we are as transparent as possible at all times and our customers are always informed.
Each site has numerous new or nearly new forklift trucks which can lift up to 2 tonne in weight, with in built weighing scales, helping make sure every pallet, rack or batch of parts are safely moved around the site at all times.
Customer & MRP Systems
At Circuit Coatings we have already integrated numerous customer systems into our business, and run them confidently on behalf of our customers as part of our service to them, especially for customers based outside of the UK, where document transfer is not always aligned due to time zone differences.
We are always more than happy to look at any customer needs in this area and integrate customer technology with ours, to further benefit our customer’s experience.
With in depth knowledge of shipping systems in sectors such as the automotive market, we understand the needs and desires of those customers and are able to tailor our support to each customer based upon their individual needs.
We have on site IT expertise along with high level 3rd party external IT support, who are able to support system integrations and installs, along with any hardware of software needs.
Whatever your needs or desires are in this area, we are ready and able to support our customers.